GENERAL:

• Register your Mobile Number with Bank as early as possible for getting SMS for all transactions .

• Regular check your transactions by updating your passbook or from statement of accounts by using ATM/Internet Banking / Mobile Banking.

• Register Nomination at the time of opening deposit account (including fixed deposit) or Locker.

• Nomination can be entertained for payments of balance in the case of death of all the joint account holders.

• Keep your Cheque book/ Credit Card/ Debit Card at a secure location when not in use so that you may immediately know if it is missing.

• If your cheque book is lost or stolen immediately contact your bank and inform the loss.

• Do not sign blank cheques, only sign cheques after all details have been completed.

• Do not leave gaps in the completion of the payee name, amount in words and in figures.

• For dishonour of cheque for insufficiency of funds in the account , the drawer may be punished with Imprisonment for a term which may be extended to two years or with fine which may extend to twice the amount of the cheque or with both .

• If possible always try to open joint account instead of opening single account.

• On the death of any of the joint account holders, the survivors are entitled to the whole amount.

• Any individual aged 10 years and above either singly or jointly can open deposit account .

• You can take demand loan or overdraft against 90% of your fixed deposit amount alongwith accrued interest on it.

TIME DEPOSIT :

• Submit your 15 G or 15 H form at the time of opening account and following in the month of April every year .

• you must submit at each branch of the bank from which you will receive interest income. Although, TDS is deducted when total interest earned from all branches exceeds Rs 10,000 in total.

• Form 15G and Form 15H are valid for one financial year. So you have to submit these forms every year if you are eligible. Submitting them as soon as the financial year starts will ensure the bank does not deduct any TDS on your interest income.

• Form 15H is for senior citizens, those who are 60 years or older; while Form 15G is for everybody else.

• If the time deposit is renewed and no fresh nomination is exercised, in this case earlier nomination will remain in force.

• Accounts may be opened by individuals or firms or corporates or by designated institution

• Amount is repayable on maturity. Banks issue deposits with maturity from seven days to 120 months.

• Deposits are kept for a fixed period but could be withdrawn before maturity .

• The interest is cumulative on quarterly rests. Interest can be taken monthly, quarterly, half yearly, yearly and reinvested basis.

PENSIONER :

• All pensioners should open joint account with his/her spouse.

• All pensioners should submit life certificate in the month of November every year . The Pensioner is not required to visit the pension paying branch in November every year for giving his/her Life Certificate. Aadhaar based authentication of Life certificate can be submitted online through Jeevan Praman Portal by the pensioner which is being accepted as Life Certificate, in addition to existing ways of submitting the Life Certificate.

CASH :

• Don’t write anything on currency note.

• Always try not to fold the currency note.

• Always should do away with stapling of any note packet

DEBIT (ATM) / CREDIT CARD:

• Once you complete your transacrion, before leaving , be sure that ‘Welcome screen’ is displayed in the ATM and it is scrolling.

• If your Credit/ Debit (ATM) card is lost or stolen immediately hot list the card through Toll Free number provided by Bank.

• Sign on the strip on the back of your card as soon as you receive it.

• Destroy the PIN as soon as you receive it.

• Don’t disclose details like Passwords, Card number, Grid values, CVV number etc to anyone even if they claim to be Bank employees or on E-mail/Links from Government bodies like RBI, IT Dept.,etc.

• Always change the PIN as soon as you receive it.

• Don’t save confidential information such as your Debit/Credit Card number, CVV number or PIN on your mobile phone.

• Change your password regularly.

• Debit Card can also be blocked/ unblocked through Mobile Banking by Cardholder as many number of times as desired .

• When you destroy your card upon expiry or closure of your account , cut it into pieces through the Magnetic strip.

INTERNET/ MOBILE BANKING

• Before entering the user Id and password on online banking, ensure that the page/address bar displayed an https://not http://. Also see the lock sign

• Change the system generated password when you first login on online banking, even if system does not prompt for automatic change.

• Change the password as soon as you feel that somebody has noticed the same while using the internet Banking/ Mobile Banking.

DETAILS YOU NEED TO GIVE WHILE REQUESTING FOR NEFT/RTGS TRANSFER:

• Your bank account number with bank

• The amount to be remitted

• Beneficiary’s name

• Beneficiary’s bank’s and branch’s name

• Beneficiary’s account number

• IFS code of bank branch of beneficiary

IMMEDIATE PAYMENT SERVICE (IMPS)

• One can transfer money instantly within banks across India through Mobile, Internet and ATMs

• This facility is available 24 x 7 x 365

Repay the loan in time . Please don’t be selfish to make yourself as wilful defaulter.

• BANKING